The Saturday call that still books your room
Guests still phone on Saturday night. If nobody picks up, they book the next room on the list. Here is how to keep that table.
Guests still phone on Saturday night. If nobody picks up, they book the next room on the list. Here is how to keep that table.
The night runs from the tablet. Floor plan, timeline, and every booking on one screen, built for a thumb, not a back office.
A forgotten booking is an empty chair at 8 PM. A confirmation text brings the table back while you can still sell it.
Your reservation history already knows which nights fill and which drag. Here is what to look at every Monday.
More covers per shift is a pacing problem, not a pressure problem. Set durations once and the room turns itself.
Walk-ins and bookings fight for the same tables. One floor plan lets the host seat both without holding seats empty.
Smart seating places each party on the right table so you turn more covers without burying the kitchen.
Missed calls are missed covers. Eight unanswered phones a night at $45 a cover is over $10,000 a month booking elsewhere.