TurboResto
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Terms of Use and Service

Last updated: September 15, 2026

Important notice

PLEASE READ THESE TERMS OF USE AND SERVICE (THE "TERMS") CAREFULLY BEFORE USING THE TURBORESTO WEBSITE OR SERVICES. BY BROWSING THE SITE, CREATING AN ACCOUNT, SIGNING AN ORDER FORM (INCLUDING ELECTRONICALLY) OR USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU ACCEPT THESE TERMS ON BEHALF OF A RESTAURANT OR ANOTHER ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO BIND THAT ENTITY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE OR THE SERVICES.

Who we are

TurboResto is a reservation management platform built for restaurants, developed and operated in Montreal by NBI Technology Inc. (Technologie NBI Inc.), Quebec business number (NEQ) 1181151094 ("TurboResto", "we", "us", "our"), a Valsoft group company. Our full contact details appear at the end of these Terms.

TurboResto offers, among other things: an online reservation book, a floor plan, a waitlist, a guest profile (CRM) for the restaurant's diners, a free booking widget for the restaurant's website, availability listing on Reserve with Google, confirmations and reminders by messaging (SMS and email), mobile wallet passes, deposit and no-show fee collection, a public application programming interface (API) and, for le Pro subscribers, an artificial intelligence voice assistant that answers the restaurant's phone 24 hours a day, 7 days a week (collectively, the "Platform" or the "Services").

These Terms are organized in three parts:

Part D contains the general provisions that apply to everyone.

Part A: Use of the Site

A1. Permitted use

You may use the Site to learn about TurboResto, contact us, request a demo, read our content, subscribe to our communications and, if you are a Customer, access your account. You agree not to misuse the Site, attempt to disrupt it, access it through automated means other than standard search engine indexing, or use it for any unlawful purpose.

A2. Content and intellectual property

All content on the Site, including text, images, videos, logos, trademarks, graphics, interface elements and code, belongs to TurboResto or its licensors and is protected by applicable intellectual property laws. No part of the Site may be reproduced, distributed, modified or used for commercial purposes without our prior written permission. "TurboResto" and the associated logos are trademarks of TurboResto or its affiliates. The names of other companies and products mentioned on the Site (for example those of competing vendors) belong to their respective owners and are used for identification and comparison purposes only.

A3. Price comparisons, estimates and calculators

The Site may present comparisons with the prices of other reservation software vendors, estimates of missed revenue (for example the number of unanswered calls) and return-on-investment calculators. These comparisons are based on the prices published by those vendors as of the date indicated on the Site and may not reflect the particular terms negotiated by a given restaurant. Estimates and calculator results are provided for illustration only, rely on averages and assumptions, and are not a guarantee of results. We encourage you to verify any comparison against your own situation.

A4. Third-party content and links

The Site may contain links to third-party websites or services. We have no control over those sites and accept no responsibility for their content or practices. You visit them at your own risk and subject to their own terms.

A5. Site provided "as is"

The Site is provided "as is" and "as available". We strive to keep the Site current and accessible, but we do not warrant that it will be free of errors or interruptions.

Part B: Platform Subscription Terms (Customers)

B1. Order Form and formation of the contract

(a) Order Form. A subscription to the Platform is evidenced by an order form, an online sign-up form or an electronically signed agreement (each, an "Order Form") that specifies the plan selected, the fees, the venue covered and, where applicable, any special terms. Each Order Form incorporates these Terms by reference. These Terms and all Order Forms together form the agreement between the Customer and TurboResto (the "Agreement"). In the event of a conflict between an Order Form and these Terms, the Order Form prevails for the venue it covers.

(b) Electronic acceptance. An Order Form signed electronically, including on a tablet in the presence of a TurboResto representative, or submitted through our online sign-up process and accepted by TurboResto, is deemed signed by both parties and has the same effect as a handwritten signature.

(c) Authorized Users. The Customer may give access to the Platform to its staff and agents ("Authorized Users"). The Customer is responsible for all activity carried out through its accounts, including by its Authorized Users, and shall ensure they comply with the Agreement. The Customer shall keep its credentials confidential and notify us without delay of any unauthorized access.

B2. Description of the Services and plans

(a) The plans. TurboResto publishes two plans on the Site:

The exact contents of each plan and the prices in effect are those published on the Site at the time the Order Form is signed. Certain features may be enabled or disabled per venue depending on the plan or the configuration selected in the Order Form.

(b) Multiple venues. Each Order Form covers one or more specified venues. Adding a venue requires an Order Form or an amendment.

(c) Updates and evolution of the Services. We improve the Platform continuously and may add, modify or remove features. Updates made available to all our Customers at no additional charge form part of the Services and are governed by the Agreement. We will use commercially reasonable efforts to notify the Customer in advance of any major change likely to materially reduce a feature it uses. Features identified as trial, beta or experimental are provided "as is" and may be modified or withdrawn at any time.

(d) Support. TurboResto provides the Customer with support in French and English through the channels and during the hours indicated on the Site. The level of onboarding assistance (remote or on site) depends on the plan and the Order Form.

B3. Fees, invoicing and payment

(a) Displayed prices. All prices are in Canadian dollars, exclusive of applicable taxes, and are invoiced per venue and per month unless the Order Form states otherwise.

(b) No per-cover fees. TurboResto does not charge any fee per cover, per reservation or per guest, regardless of the channel through which the reservation is made (the restaurant's website, Reserve with Google, telephone, the Voice Assistant or otherwise). This commitment forms an integral part of the Agreement.

(c) Twelve-month price guarantee. The monthly plan price stated in the Order Form is guaranteed for a period of twelve (12) months from the effective date of the Order Form. After that period, any price adjustment is communicated to the Customer in writing at least thirty (30) days before it takes effect; the Customer may then terminate its subscription without penalty in accordance with Section B4.

(d) Free month and payment method verification. TurboResto may offer one (1) free month of use on the plan selected, once per venue. To activate the subscription, including the free month, the Customer provides a valid payment card, which we verify through a pre-authorization without charge with our payment provider (Stripe). Subscription fees begin to accrue at the end of the free month unless the Customer has terminated in writing before that date; the thirty (30) day notice period in Section B4(b) does not apply to a termination during the free month. No other free period or introductory rate applies unless expressly stated in the Order Form.

(e) Invoicing and payment. Unless the Order Form states otherwise, fees are invoiced monthly in advance and charged automatically to the payment method on file on the invoice date. The Customer agrees to receive invoices electronically and undertakes to maintain a valid payment method. Fees paid are non-refundable except as otherwise provided in these Terms or by law.

(f) Seasonal billing option. The Customer may elect, in the Order Form, a seasonal distribution of its annual fees (reduced amounts from January to April and increased amounts from May to December), the twelve (12) month total remaining identical to the monthly plan price multiplied by twelve. The terms of this option, including in the event of termination during the year, are set out in the Order Form.

(g) Late payment. When a charge fails, we notify the Customer by email and retry the charge. Any amount unpaid ten (10) days after its due date bears interest at the rate of 1.5% per month (18% per year) or the maximum rate permitted by law, whichever is lower. We may suspend access to the Platform when an account is more than ten (10) days past due after notice, and restore it as soon as the account is brought current. The Customer remains liable for fees accrued during the suspension.

(h) Taxes. The Customer is responsible for all taxes applicable to the Services (GST, QST and others), excluding taxes on TurboResto's income.

(i) Processing fees on Guest payments. Deposits, no-show fees and other payments the Customer collects from its Guests through the Platform are processed by Stripe and subject to Stripe's processing fees. TurboResto adds no service fee or commission on these transactions as of the effective date of these Terms; any change in this respect would be communicated in writing at least thirty (30) days in advance.

B4. Term, renewal and termination

(a) Term. The Agreement takes effect on the date of the first Order Form and remains in effect as long as an Order Form is active. Unless the Order Form states otherwise, the subscription is monthly and renews automatically from month to month.

(b) Termination by the Customer. The Customer may terminate its subscription at any time, with no termination fee and no exit fee, by giving us written notice at least thirty (30) days before the desired renewal date. Where an Order Form provides for a fixed term, termination takes effect at the end of that term unless the Order Form provides otherwise.

(c) Termination for breach. Either party may terminate the Agreement by written notice if the other party commits a material breach of the Agreement and fails to cure it within thirty (30) days of receiving the notice. TurboResto may also suspend or restrict access to the Services, after reasonable notice where circumstances allow, if (i) the account is past due in accordance with Section B3(g), (ii) the Customer breaches Section B10 (Restrictions), or (iii) the Customer's use causes or is likely to cause significant harm to the Platform or to other Customers. In the case described in item (iii), we will work with the Customer in good faith to resolve the issue before resorting to suspension and will restore access as soon as the issue is resolved.

(d) Effects of termination. Upon termination, the right to use the Platform ends and all amounts due become immediately payable. The Customer may export all of its Customer Data (Section B6) before the termination date and for sixty (60) days thereafter, free of charge, using the Platform's export functions or, on request, with our assistance. After that period, we delete or anonymize the Customer Data in accordance with our Privacy Policy, subject to our legal retention obligations. Provisions that by their nature should survive termination (including payment obligations, intellectual property, confidentiality, warranty disclaimers, indemnities and limitations of liability) remain in effect.

B5. Migration and onboarding

(a) Free migration. For Customers switching from another reservation system, TurboResto offers free migration of the data the Customer is entitled to export from its previous vendor, including its guest database, floor plans and forward bookings. The Customer is responsible for obtaining this data from its previous vendor and confirms that it has the right to provide it to us.

(b) Timing. We aim to have the Customer live in under one week from receipt of the data and completion of the onboarding meeting. This timeline is a target, not a guarantee; it depends in particular on the quality of the data received and the Customer's availability.

(c) Switch credit. Where the Site or the Order Form so indicates, TurboResto may grant the Customer a service credit corresponding to the months remaining on its contract with its previous vendor, up to the maximum indicated (as of the date of these Terms, six (6) months), upon presentation of satisfactory proof of the contract and its end date. This credit is applied to subscription fees, has no cash value and is not transferable.

(d) Customer cooperation. The Customer designates a point of contact, provides in a timely manner the information, access and configurations required (including forwarding its telephone line for the Voice Assistant) and attends the onboarding meeting.

B6. Customer Data and Guest Data

(a) Definitions. "Customer Data" means all data, information and content that the Customer or its Authorized Users upload, enter or generate in the Platform, including its guest database, reservation history, preferences and notes, floor plans and configuration. "Guest Data" means information collected directly from Guests through the Platform (for example during an online booking, a call handled by the Voice Assistant or a waitlist sign-up) on the Customer's behalf. Guest Data becomes part of Customer Data once collected.

(b) The restaurant's data belongs to the restaurant. The Customer retains all rights, title and interest in and to the Customer Data. TurboResto uses Customer Data only to provide, secure and improve the Services in accordance with the Agreement and our Privacy Policy. We do not sell Customer Data, we do not rent it, and we do not use it to feed a diner network or directory, to promote other restaurants to the Customer's Guests or for any other commercial purpose of our own.

(c) Export at any time. The Customer may export all of its Customer Data at any time, in a structured and commonly used format, using the Platform's export functions, free of charge and with no exit fee.

(d) Hosting in Canada. Customer Data is hosted on servers located in Canada. Some of our providers (for example for payment processing, telephony, messaging or certain artificial intelligence functions) may process data outside Quebec or Canada; the list of provider categories and the applicable safeguards appear in our Privacy Policy and are available on request.

(e) TurboResto acts as a service provider. With respect to personal information contained in Customer Data, the Customer is the organization responsible for the collection and use of that information, and TurboResto acts as a service provider on its behalf within the meaning of applicable privacy laws, including the Act respecting the protection of personal information in the private sector (Quebec) and the Personal Information Protection and Electronic Documents Act (Canada). In that capacity, TurboResto: (i) processes that information only to provide the Services and in accordance with the Customer's reasonable instructions; (ii) implements reasonable security measures appropriate to the sensitivity of the information; (iii) ensures its providers are bound by equivalent confidentiality and protection obligations; (iv) notifies the Customer without undue delay of any confidentiality incident affecting the Customer Data; (v) cooperates reasonably with the Customer to respond to Guests' access, correction or deletion requests; and (vi) deletes or returns the information at the end of the Agreement in accordance with Section B4(d).

(f) Customer responsibilities. The Customer is solely responsible for the accuracy, legality and quality of the Customer Data and represents that it holds all rights and consents necessary to entrust it to us. The Customer, not TurboResto, determines the purposes for which it collects its Guests' information, the retention period in its configuration and the use it makes of that information.

(g) Security. TurboResto uses commercially reasonable efforts to maintain the security and integrity of the Platform and the Customer Data. The Customer acknowledges that no system is entirely immune to intrusion and that TurboResto cannot be held liable for unauthorized access to Customer Data unless it results from TurboResto's gross or intentional fault.

(h) Aggregated and anonymized data. The Customer agrees that TurboResto may produce and use, for its own business purposes (including to improve, test, operate and promote its products), aggregated and anonymized data derived from use of the Platform, provided such data does not identify the Customer, a venue or a Guest.

B7. Customer obligations toward Guests and communications

The Customer agrees to:

(a) Notices and consents. Provide its Guests with the notices required by law and obtain the consents necessary for TurboResto to collect and process their information on its behalf, including by publishing an adequate privacy policy and ensuring its practices do not contradict our Privacy Policy.

(b) Call recording. Where the Voice Assistant is enabled, allow TurboResto to inform callers at the start of the call that they are speaking with a virtual assistant and that the call may be recorded and transcribed, and not disable or alter this notice in a manner contrary to law.

(c) Messages to Guests. Use the messaging functions (SMS, email and other channels) only in compliance with Canada's Anti-Spam Legislation and other applicable laws: transactional messages (confirmations, reminders, changes) are sent in connection with the reservation, and any promotional message requires the Guest's appropriate consent, clear identification of the sender and a functioning unsubscribe mechanism.

(d) Restaurant policies. Establish and clearly communicate to its Guests its own reservation, cancellation, deposit and no-show fee policies, and ensure they comply with applicable laws, including consumer protection laws. The Customer is solely responsible for the fees it chooses to impose on its Guests and for the resulting refunds and disputes.

(e) Language. Ensure that the content it publishes through the Platform (descriptions, policies, messages) complies with the requirements of the Charter of the French Language that apply to it. The Platform allows content to be published in French and in other languages.

(f) Lawful use. Use the Platform in compliance with all applicable laws and without infringing the rights of third parties.

B8. Voice Assistant and artificial intelligence features

(a) Nature of the service. The Voice Assistant and the Platform's other artificial intelligence features (for example call summaries, suggestions for staff or assisted message drafting) rely on artificial intelligence models that produce probabilistic results. Despite our efforts, these features may make mistakes, misunderstand a request or provide inaccurate information. The Customer remains responsible for reviewing and supervising the reservations, messages and information generated, as well as the policies and information (hours, menu, capacity, policies) it provides to the Voice Assistant to answer its Guests.

(b) Telephone configuration. The Voice Assistant operates by forwarding the Customer's telephone line to a number provided by TurboResto or through integration with its telephone system. The Customer is responsible for its line, its telephone carrier and the charges it imposes, and for configuring forwarding according to our instructions. The Voice Assistant is not designed to handle emergency calls.

(c) Recordings and transcripts. Calls handled by the Voice Assistant may be recorded, transcribed and analyzed to provide the service (creating the reservation, summary, call statistics), to ensure quality and to improve the Services. Recordings and transcripts form part of the Customer Data and are retained for the period indicated in our Privacy Policy or configured by the Customer, where that option is offered.

(d) Missed-call audit. When the Customer requests a free missed-call audit, it authorizes TurboResto to connect to its telephone line, for the agreed period, to measure the volume of calls received and the number of unanswered calls. The audit produces estimates for illustration purposes; it is not a guarantee of results and is provided "as is" within the meaning of Section B13.

(e) Demo line. Access to a Voice Assistant demo line is offered for evaluation purposes only; reservations taken on it are fictitious.

B9. Guest payments, third-party integrations and API

(a) Payments through Stripe. Collection of deposits, no-show fees, prepayments and other amounts from Guests is offered through Stripe. To use these functions, the Customer opens a Stripe connected account and accepts Stripe's terms (including the Stripe Connected Account Agreement and the Stripe Services Agreement). The Customer is the merchant of record for these transactions and is solely responsible for the resulting refunds, disputes (chargebacks) and tax obligations. TurboResto is not a financial institution and does not hold Guests' funds.

(b) Third-party integrations. The Platform may operate with third-party services selected by the Customer or required for certain functions, including Reserve with Google, Apple Wallet and Google Wallet, point-of-sale systems, telephony and messaging providers, and tools connected through the API ("Third-Party Integrations"). The Customer acknowledges that: (i) the availability of certain functions depends on these third parties and on the access the Customer grants us; (ii) use of a Third-Party Integration is governed by that third party's terms, which the Customer agrees to comply with; (iii) TurboResto does not guarantee the continued availability of any given Third-Party Integration and is not responsible for the acts, omissions or outages of these third parties; and (iv) the Customer is responsible for its own hardware, Internet connection and systems ("Customer Equipment").

(c) API. Where the Customer or a partner it authorizes uses the TurboResto API, it agrees to protect its access credentials (API keys and OAuth 2.0 tokens), comply with the documentation and the reasonable usage limits we publish, access only the data of its own venues and not use the API to replicate the Platform or circumvent its security measures. We may revoke an access credential in the event of misuse.

B10. Restrictions

Except as expressly permitted by the Agreement, the Customer shall not, and shall not permit any third party to: (i) reverse engineer, decompile or attempt to discover the source code or structure of the Platform, except to the extent that the law prohibits such a restriction; (ii) copy, modify, translate or create derivative works of the Platform; (iii) rent, lend, resell, sublicense or give access to the Platform to third parties who are not Authorized Users, or use it for the benefit of a venue not covered by an Order Form; (iv) remove proprietary notices appearing in the Platform; (v) use the Platform to develop a competing product; (vi) disrupt the operation of the Platform, introduce malicious code or circumvent its security or access measures; (vii) use the Platform to send unsolicited, fraudulent or unlawful communications; or (viii) upload to the Platform information it is not entitled to provide to us.

B11. Intellectual property and feedback

TurboResto and its licensors retain all rights, title and interest in and to the Platform, the software, documentation, models, interfaces and all related intellectual property, including improvements derived from them. The Agreement grants the Customer, for the duration of its subscription, a non-exclusive, non-transferable and revocable right to access and use the Platform for the internal needs of the venues covered by its Order Forms, in accordance with the documentation. No other rights are granted. If the Customer provides us with suggestions or comments about the Services ("Feedback"), it grants us a perpetual, irrevocable, worldwide and royalty-free licence to use them without obligation to the Customer. TurboResto publishes an indicative roadmap; announced features and dates are provided for information only and do not constitute a contractual commitment unless expressly stated in the Order Form.

B12. Confidentiality

Each party shall protect the other party's confidential information (including the commercial terms of the Agreement, non-public technical information about the Platform and the Customer's business data) with the same care it applies to its own confidential information, and at least with reasonable care, and shall use it only for the purposes of the Agreement. This obligation does not apply to information that is or becomes public through no fault of the receiving party, that was already known to it, or whose disclosure is required by law, in which case the receiving party shall notify the other party where the law permits.

B13. Warranties and disclaimers

TurboResto undertakes to provide the Services with reasonable care and skill and in substantial conformity with the documentation. EXCEPT AS EXPRESSLY PROVIDED IN THE AGREEMENT, AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. TURBORESTO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE VOICE ASSISTANT WILL CORRECTLY UNDERSTAND OR HANDLE EVERY CALL, OR THAT USE OF THE SERVICES WILL PRODUCE ANY GIVEN LEVEL OF RESERVATIONS OR REVENUE. Trial, beta or experimental features and the missed-call audit are provided without any warranty.

B14. Indemnification

(a) By TurboResto. TurboResto will defend the Customer against any third-party claim alleging that the Platform, used in accordance with the Agreement, infringes that third party's patent, copyright or trademark, and will pay the damages and reasonable costs awarded by a final judgment or agreed in a settlement. This obligation does not apply to the extent the claim arises from Customer Data, a Third-Party Integration, an unauthorized modification of the Platform or use not in accordance with the Agreement. If such a claim arises, TurboResto may, at its option, modify the Platform, obtain the right to continue its use or, as a last resort, terminate the affected subscription and refund the fees prepaid for the unused period.

(b) By the Customer. The Customer will defend TurboResto, its affiliates and their officers, employees and agents against any third-party claim arising from (i) the Customer Data, (ii) the Customer's policies, fees and practices toward its Guests, (iii) use of the Services in breach of the Agreement or the law, or (iv) a Third-Party Integration or Customer Equipment, and will pay the resulting damages and reasonable costs.

(c) Procedure. The indemnified party shall promptly notify the other party of the claim, give it control of the defence and settlement (provided it may not be required to admit fault) and provide reasonable cooperation at the indemnifying party's expense.

B15. Limitation of liability

TO THE EXTENT PERMITTED BY LAW, EXCEPT FOR THE INDEMNIFICATION OBLIGATIONS IN SECTION B14, THE CUSTOMER'S PAYMENT OBLIGATIONS AND A PARTY'S LIABILITY FOR ITS GROSS OR INTENTIONAL FAULT: (i) NEITHER PARTY IS LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (ii) EACH PARTY'S TOTAL LIABILITY ARISING FROM THE AGREEMENT, ON ANY BASIS WHATSOEVER, IS LIMITED TO THE TOTAL FEES PAID OR PAYABLE BY THE CUSTOMER TO TURBORESTO UNDER THE AGREEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Nothing in the Agreement limits any liability that cannot be limited under applicable law.

B16. Referral program

TurboResto offers a referral program under which a Customer who refers a new restaurant to us and that new restaurant each receive a reward, the amount of which varies according to the plan subscribed by the new Customer and is published on the Site or in the Platform. Unless the program rules state otherwise: (i) the referred restaurant must be a new Customer that was not already in discussions with TurboResto; (ii) the reward is paid or credited once the new Customer has signed its Order Form, completed onboarding and paid its first paid monthly invoice; (iii) self-referrals and referrals of venues under the same ownership are not eligible; (iv) each party is responsible for the tax consequences of the reward it receives; and (v) TurboResto may modify or end the program at any time without affecting rewards already earned.

B17. References and marketing

Unless the Customer objects in writing, TurboResto may identify the Customer as a user of the Platform and display its name and logo on the Site and in its marketing materials for the duration of the Agreement. Any quotation, case study or press release mentioning the Customer requires its prior written approval.

Part C: Guests

C1. TurboResto's role

When you book a table, join a waitlist, make a deposit or communicate with a restaurant through the Platform (including by telephone when the call is handled by the Voice Assistant), you enter into an arrangement with the restaurant, not with TurboResto. TurboResto provides the technology that allows the restaurant to manage its reservations. The restaurant remains responsible for its service, its availability, its cancellation, deposit and no-show fee policies, and the processing of your personal information as the responsible organization. For any question about your reservation or the restaurant's policies, please contact the restaurant directly.

C2. Your commitments

By using the Platform as a Guest, you agree to provide accurate information, to book in good faith and to respect the restaurant's policies that you accepted at the time of booking. You consent to receive transactional messages related to your reservation (confirmation, reminder, change, cancellation) through the channel you provided. You may unsubscribe from a restaurant's promotional messages at any time using the link or instruction provided in those messages.

C3. Voice Assistant

Some restaurants entrust their phone answering to the Voice Assistant. In that case, a message informs you at the start of the call that you are speaking with a virtual assistant and that the call may be recorded and transcribed. You may at any time ask to speak with a staff member or call back during the restaurant's opening hours. The processing of your information is described in our Privacy Policy.

C4. Payments

Deposits, prepayments and no-show fees are collected by the restaurant through Stripe. TurboResto does not store your full card number. Refunds are governed by the restaurant's policy and applicable consumer protection laws.

C5. Mobile wallet passes and Reserve with Google

If you choose to add a reservation pass to Apple Wallet or Google Wallet, or to book through Reserve with Google, these functions are provided by Apple or Google and are subject to their own terms and privacy policies.

Part D: General Provisions

D1. Personal information

The collection, use and disclosure of personal information in connection with the Site and the Services are described in our Privacy Policy, which forms an integral part of these Terms.

D2. Changes to the Terms

We may modify these Terms from time to time. The current version is published on the Site with its update date. For Customers, any material change is communicated in writing (by email or in the Platform) at least thirty (30) days before it takes effect; if a material change is unfavourable to the Customer, the Customer may terminate its subscription without penalty before the change takes effect by notifying us in writing. Continued use of the Services after a change takes effect constitutes acceptance of that change. Changes to a plan's price are governed by Section B3(c).

D3. Notices

Notices to TurboResto are sent in writing to the contact details in Section D10. Notices to the Customer are sent to the email address of the contact designated in the Order Form or in the Platform. A notice is deemed received when delivered in person, upon confirmation of receipt of an email, or on the business day following dispatch by a recognized courier service.

D4. Force majeure

Except for payment obligations, neither party is liable for a delay or failure to perform attributable to an event beyond its reasonable control, including a natural disaster, fire, flood, power, telecommunications or Internet outage, cyberattack, strike, war, act of terrorism, pandemic or governmental order.

D5. Assignment and subcontracting

The Customer may not assign the Agreement without our written consent, which will not be unreasonably withheld, except in connection with a sale of the venue covered, provided the assignee agrees in writing to be bound by the Agreement. TurboResto may assign the Agreement to a company within its group or to a successor in connection with a merger, acquisition or sale of all or substantially all of its assets related to the Platform, and may use subcontractors to perform its obligations while remaining responsible for their performance.

D6. Relationship of the parties

The Agreement does not create any agency, partnership, joint venture or employment relationship between the parties. Neither party has the authority to bind the other.

D7. Entire agreement, severability and waiver

The Agreement (including the Order Forms and the Privacy Policy) constitutes the entire agreement between the parties regarding its subject matter and supersedes any prior agreement or communication on that subject. If any provision of the Agreement is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable and the remaining provisions remain in effect. A party's failure to exercise a right does not constitute a waiver of that right.

D8. Governing law and dispute resolution

The Agreement is governed by the laws in force in the Province of Quebec and the laws of Canada applicable therein, without regard to conflict of laws rules. The parties shall first attempt to resolve any dispute amicably through good-faith discussion between their representatives within thirty (30) days of written notice. Failing that, any dispute is submitted to the exclusive jurisdiction of the courts of the judicial district of Montreal, Province of Quebec, and the parties attorn to that jurisdiction. To the extent permitted by applicable law, disputes between TurboResto and a Customer are resolved on an individual basis. Nothing in this Section limits a Guest's rights as a consumer under applicable laws.

D9. Language

These Terms were drawn up in French. In accordance with the Charter of the French Language, the French version is provided to the Customer before any English version. This English version is offered as a convenience to persons who, having examined the French version, expressly request it. In the event of a discrepancy between the two versions, the French version prevails.

D10. Contact us

For any question about these Terms or the Services:

TurboResto
NBI Technology Inc. (Technologie NBI Inc.)
NEQ 1181151094
7405 Route Transcanadienne, Suite 100, Montreal, Quebec H4T 1Z2, Canada
Email: info@turboresto.com
Website: turboresto.com